Apps Privacy Policy

Shopify apps privacy policy

Apps Privacy Policy

We at Helixo Innovations Pvt Ltd, (“Helixo,” “Company,” “we,” “us,” “our”) know that our users (“you,” “your”) care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy. By visiting or using the website and related services under domain, and any other linked pages, features, content, or any other services we offer from time to time by in connection therewith (collectively, the “Website”), you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways. Any capitalized terms used herein without definition shall have the meaning given to them in the Company Terms of Use.

This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) that we gather when you are accessing or using our Website. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage. This policy also does not apply to information you choose to disclose publicly on the Website (i.e., information which is viewable to other Website users), which will not be considered personal information.

Our Apps Usage Policy

We would like to assure that our app users, we will comply with all regulations to the best of our ability by providing transparency and rights to have data deleted upon request.

Our apps provides various services to the customers including improving sales, customising ecommerce stores, help then designing store etc “the Service” to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Data Processing Agreement


This Data Processing Agreement (“Agreement”) is made and entered into by and between You, Shopify Merchant (“you” or the Controller”) and Helixo Innovations Pvt Ltd (the “Processor” or “we”), collectively referred to as the “Parties,” and our Company entered into the service agreement under which we undertake to provide you with the license to use our Apps and related services (the “Service Agreement”)and shall be effective as of the date of acceptance by the Data Processor. This Agreement is incorporated into and is subject to the terms and conditions of the Service Agreement entered into between the Parties.

This Agreement sets forth the terms and conditions under which the Data Processor will process personal data on behalf of the Data Controller, pursuant to the General Data Protection Regulation (GDPR) and other applicable data protection laws and regulations.

The Data Controller and Data Processor acknowledge and agree that they shall comply with all applicable laws, rules, and regulations governing data protection and privacy in the performance of their obligations under this Agreement.

This Agreement is designed to ensure that personal data is processed in accordance with the GDPR and other applicable data protection laws and regulations, and to provide adequate protection for the rights of data subjects.

Personal Information the App Collects

When you install any of our Apps, we are automatically able to access certain types of information from your Shopify account for our apps (“Upsell Funnel Engine or UFE Cross Sell & Upsell Bundle”, “BUCKS Currency Converter PRO++”, “WOWCart – Cart Drawer”, “ALPHA Cart Upsell & Cross Sell”):

  • Customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents
  • Modify orders, transactions, and fulfillments
  • Modify products, variants, and collections
  • Modify script tags in your store’s theme template files
  • Modify price rules
  • Modify theme templates and theme assets
  • Modify draft orders
  • Read orders, transactions, and fulfillments
  • Read products, variants, and collections
  • Read script tags in your store’s theme template files
  • Read price rules
  • Read theme templates and theme assets
  • Read draft orders

Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App:

  • Information about individuals who visit your store, such as their IP address, web browser details, time zone, and information about the cookies installed on the particular device.
  • Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and billing information

We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
  • “HotJar” analytics service is used to record user interation with our app for providing a better user experience

Emails and Communications

Personally identifiable information, such as your name, address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you install the app.

  • You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from installing and smooth working of the Shopify app.
  • You are under no obligation to receive marketing emails from us.

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by using unsubscribe link on the email or contact us from the original email address.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App.

Additionally, we use this personal information to:

  • Communicate with you.
  • Email you regarding your account or activities on the account.
  • Optimize or improve the App.
  • Provide you with information or advertising relating to our products or services.

Sharing Your Personal Information

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by: Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

Your Rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:

Checkout the Terms and conditions of using our apps: Terms & Conditions

Helixo Innovations Pvt Ltd
Door No:17/106C, Near Ulladanvelli Market,
Udayamperoor P.O, Ernakulam KL 682307

[email protected]