UFE - Help & Support
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Shopify multi-currency support?
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Shopify multi-currency support?

Important It's recommended to use BUCKS: Currency Converter Shopify App for 100% compatibility with the upsell funnels.
Important It's recommended to use BUCKS: Currency Converter Shopify App for 100% compatibility with the upsell funnels.

#1: Do you support Multi-currency?

No and Yes!

 
Scroll down a little to see the workaround to support Multi-currency in UFE.

❌ We don't support

Unfortunately, UFE doesn't support Shopify Payments Multi-Currency if the upsell/cross-sell product has a discount because of Shopify Draft Order Limitation at the moment.
 
The BUCKS Currency converter will convert prices on all pages except the checkout page if you've given a discount to the upsell offer in UFE.
 
Shopify Official documentation on limitations of draft order
Shopify Official documentation on limitations of draft order
 
Note UFE app don't use Draft Order if the upsell product is set to no discount, so all the limitations of draft order will be removed, so Multi-Currency automatically works :)
Note UFE app don't use Draft Order if the upsell product is set to no discount, so all the limitations of draft order will be removed, so Multi-Currency automatically works :)
 
This means we do not support Shopify Payments Multi-Currencies if you created a discounted offer widget!
 

✅ But we do support!

There are two ways to support Shopify multi- currency.
  • We do support Shopify multi-currency, if you create an offer widget with No Discount.So one of the workarounds is not to use discounts (remove discounts) for the upsell or cross-sell offers created in UFE.
      • Edit Funnel and change the discount to No Discount
Change upsell offer discount to no discount
Change upsell offer discount to no discount
  • If you select Discount code as the discount apply method from Global settings > Advanced, it will support Shopify multi- currency on the checkout page.
notion image
Quick Info! All these limitations are directly dependent on the Shopify Draft Order, we use it for applying discounts for the offer. Here is an important article about this:
Quick Info! All these limitations are directly dependent on the Shopify Draft Order, we use it for applying discounts for the offer. Here is an important article about this:
Limitations of Shopify Draft Order
Limitations of Shopify Draft Order
Hope you've got some value from this article. Let us know your feedback 🙂 We are excited to hear your thoughts.
 
Did we miss something? No worries! Message us by clicking the chat icon 💬 inside the app. Or Just email our team at support@helixo.co ✌️
Did we miss something? No worries! Message us by clicking the chat icon 💬 inside the app. Or Just email our team at [email protected] ✌️